Incident Response Service Options

We offer three levels of of Incident Response Retainers

SILVER

Giving you guaranteed access to the ECSC Incident Response Team (IRT):

  • Guaranteed unlimited 24/7 incident response from the ECSC Security Operations Centre (SOC)
  • 20% discount on ECSC Incident Response rates
  • Rates held for duration of contract initial term

GOLD

As above, plus important response preparation to ensure a smooth transition response from the ECSC SOC, including:

Set up (Year 1)

  • Initial threat assessment
  • Protection capability summary
  • Information repository creation
  • Joint incident response plan production

Annual (Year 2+)

  • Capability summary update
  • Information repository update

PLATINUM

As above, plus the installation and management of ECSC LABS Prometheus incident response appliance, giving:

  • The ECSC SOC immediate network access, with a range of investigative tools, to facilitate instant response
  • Ongoing traffic collection and storage of your Internet default gateway (with options to extend to other critical network points). This allows the SOC to review recent traffic related to any suspected incident

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ECSC Group plc

ECSC has over 15 years' experience in the design, implementation and management of IT security solutions.

Reg No. 3964848

VAT No. 746361914

Contact

28 Campus Road
Listerhills Science Park
Bradford
BD7 1HR
United Kingdom

+44 (0) 1274 736 223

info@ecsc.co.uk