Incident Response Service Options

We offer three levels of of Incident Response Retainers


Giving you guaranteed access to the ECSC Incident Response Team (IRT):

  • Guaranteed unlimited 24/7 incident response from the ECSC Security Operations Centre (SOC)
  • 20% discount on ECSC Incident Response rates
  • Rates held for duration of contract initial term


As above, plus important response preparation to ensure a smooth transition response from the ECSC SOC, including:

Set up (Year 1)

  • Initial threat assessment
  • Protection capability summary
  • Information repository creation
  • Joint incident response plan production

Annual (Year 2+)

  • Capability summary update
  • Information repository update


As above, plus the installation and management of ECSC Labs Prometheus incident response appliance, giving:

  • The ECSC SOC immediate network access, with a range of investigative tools, to facilitate instant response
  • Ongoing traffic collection and storage of your Internet default gateway (with options to extend to other critical network points). This allows the SOC to review recent traffic related to any suspected incident

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ECSC Group plc

ECSC has almost two decades' experience in the design, implementation and management of IT security solutions.

Reg No. 3964848

VAT No. 746361914


28 Campus Road
Listerhills Science Park
United Kingdom

+44 (0) 1274 736 223